Refund and Cancellation
Refund and Cancellation Policy
Punelist sells digital products, including PDF files and business database reports. Since these products are delivered in digital format, all purchases are considered final once the payment has been successfully completed.
1. Cancellation Before Purchase
If you decide not to purchase a digital product, you can simply click the Cancel or Close button on the payment page, close your browser, or return to the Punelist home page. No payment will be processed if the purchase has not been completed successfully.
2. No Cancellation or Refund After Successful Purchase
Once an order has been successfully completed and payment has been received, the order cannot be cancelled, returned, or refunded.
Due to the digital nature of our products, downloaded or delivered PDF files cannot be returned. Therefore, customers are requested to review the product details carefully before completing their purchase.
3. Payment Completed but Product Not Received
If your payment has been successfully completed but you have not received the PDF download link or the PDF file by email, please contact us within 24 hours of the payment.
To help us resolve the issue quickly, please email us at info@punelist.com and include:
- Your payment receipt or transaction screenshot
- The email address used for the purchase
- Your order details, if available
- A brief description of the issue
Our team will review the payment and assist you with the delivery of your purchased digital product.
4. Contact Us for Immediate Assistance
For immediate assistance regarding your order or payment, you can contact us directly at:
Phone: +91 9834211356
Email: info@punelist.com
5. Important Notice
By completing a purchase on the Punelist Store, you acknowledge and agree that the product is a digital product and that orders cannot be cancelled, returned, or refunded after successful payment, except where required by applicable law.
We recommend checking the product description and available details carefully before completing your purchase.